I called AC Dr on a Saturday when the company I had a maintenance agreement failed to come when I had an issue. The initial visit was fast(faster than expected for a last minute call on a Saturday). And the employee was thorough knowledgeable and made sure to keep me informed. He got me up and running but unfortunately I needed to have a part replaced that needed to come from the manufacturer. Today they came to install the part. I was called early this morning and they arrived earlier than expected, completed the work and were super professional and helpful. I will define using them moving forward. Excellent experience with everyone I have dealt with
I want to thank AC Doctors sincerely for their amazing service year over year! Yesterday afternoon I had my yearly AC service appointment. Esteban found there was a small explosion inside the unit that I was not aware happened. He worked for hours outside trying everything possible to fix it. In the end, my 30-year Trane was done. In less than 24 hours, Alex, Hector, and Juan had a new unit installed. The price was way more than fair. The care they took with my home and just the all-around amazing moral code of this company is worth its weight in gold. I can’t be more thankful for both teams!
Best AC company in Phoenix Metro hands down. All employees are professional and most importantly reliable! The experience from scheduling to completion was top notch. Thank you!
Great, fast service! I can’t say enough. I called in the morning and Jesus was here by late morning! He was very knowledgeable and was able to diagnose a tricky issue right away. He explained everything to me along the way and I was sitting in a cool, air-conditioned home in about an hour. What a life-saver Jesus was!!!!!
Exceptional service. They had a technician come to evaluate everything before trying to sell us anything. Justin took his time to survey the attic and electric box to make sure everything was in place. He told us what we needed and never tried to sell us something we didn’t need. The installation was great and done efficiently and quickly the very next day. We had quotes from Parker & Sons given to us rushedly and handwritten on a piece of paper and Goettl did not even bother to come see the house and just gave a quote over the phone.
A/C Doctors installed two new A/C units for us after our 18-year old units started breaking. After quoting us multiple options (variable speed, two stage, etc.), explaining the cost-benefits of each, we made a decision and got them installed. The crew was out two days later, arrived exactly on time, and finished quickly. Junior, Ulisses, Tony, Ismael, and Chacon did an awesome job. They even vacuumed everywhere at the end – you can’t even tell they were here! Our new units are so much more efficient, and we really appreciate the help from everyone at A/C doctors. Would highly recommend!
We are entering the hottest part of the year in Arizona – AC Doctors was so quick – they were early both times – they contacted us by text and phone to make sure it was OK for them to come early – they got our parts ASAP and got our AC back up and running – I would recommend this company to anyone for all your AC needs. Thanks again.
Eric was very professional and knowledgeable. He inspected and test-ran both furnaces and was finished in no time. He also took the time to thoroughly review his work (with photos), as well as offering recommendations for preventative actions to consider for next spring and A/C season. I always appreciate the punctuality and cleanliness of the work done by A/C Doctors. We just signed up for a 5-year contract because they have earned our trust. Highly recommend them.
Great service to use! Very fast response time. Easy to work with. Repair contractor was wonderful. Very safe, clean and friendly! Showed up on-time. Good communication.
A/C Doctors always does quality work. Every employee has greeted me with a smile, been friendly, and respectful. I highly recommend A/C Doctors!!
The assigned technician Edgar was very courteous, well mannered and kind. Made me feel even more comfortable in my own home?!!? They were on time, And completed the install sooner than anticipated which is always nice. Thank you Ac Doctors.
Every department from the people on the phone, the estimator, the installers and mgmt, all first class, on time, clean up, etc., I would not hesitate to recommend them. Result- I have exactly what they promised, an A/C, quieter & more efficient.
Ian Briddle was prompt and professional. I greatly appreciate Ann also. This service was the fastest service received. Thanks have a wonderful Easter from my family to yours.
AC doctors is one of those companies you love to tell your friends about. Every time anybody I know says they have an AC problem I energetically recommend this company. Ultra professional, quality work, competitive pricing, all squared away. They show up when they say they will, no sketchy employees, great quality work.
Man these guys came gave me a good quote on the new install. They were all friendly office people to the techs. The quality of the work was awesome too. They helped me with SRP rebates and all the warranty parts of the system too. All of done within a week with a quote to install. The install took the afternoon. Quality control even came after 2 times to make sure their work is all good.
Armando came and repaired our air conditioner today. He was awesome. He was very knowledgeable and let us know what was wrong and how he fixed it. He also gave great tips on how to keep your a/c maintained. He was pleasant and if I could rate him 10/5 I would. Definitely recommend their business!
The techs were very professional. I really appreciated that they sent a picture of who would be doing the maintenance and a short story of who they were. The tech sent a text when they were on the way. They were courteous and helpful. I would recommend them to anyone.
Jesus was so nice! He was so kind and helpful. He took the time to make sure we understood what was happening and what we needed to do!
The night my air stopped working was rough. This morning I realized how dependent we are upon or upon an ideal climate and I was nearly in tears frantically calling numerous companies at 8 am Monday morning. I found AC Doctors on Yelp due to numerous star reviews. I called and when this one company suggested I make an appointment that evening as they were booked I was crushed in a way, but agreed. Lo and behold, they had an opportunity to fit me in at 11:20 am that afternoon. God was on my and my cat’s side. I speedily left work and was greeted by my technician only minutes later after I arrived. He was on time. Gerardo, Was very proper and if you were concerned about masks, he wore one the entire time without complaint. After chatting with him he had been in the business for 7 years with the same company and truly loved his job. I could tell he was experienced as he zipped up the roof checked all the wires and mechanisms that needed observation and came down to tell me my issue must be with the new Nest thermostat I attempted to install the night bf with resulted in no cooling. Never once did he say he did not know what to do. Nor did he have to reach out to others for support. He is a very professional individual who made me feel intelligent in how he acknowledged my knowledge of my unit …
I was having the worst day ever, and they were able to come out right away and fix my issues. They were responsive, professional, and helpful! Thank you, Julio and the company. Would hands down recommend them.